Support Services Business Systems Analyst Or SR

Business Systems Support Analysts or Senior (Audit)

Work hybrid a hybrid schedule within Oregon, Washington, Idaho or Utah. Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Business Systems Support Analysts is living our mission to make health care easier and lives better. As a member of the Business System Analyst Support Services team, our Business Systems Analysts participate in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives– all in service of creating a person-focused health care experience.

Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit.

Qualifications

The Business Systems Analyst Support Services would have a college degree in Computer Sciences, Mathematics, Business Administration, or related fields. A college degree may be substituted by sufficient years of experience in the health care industry. One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is required. Experience with a business area that is supported by this position is required (i.e, Provider Network and Contract Management, Digital Solutions, Pricing, Membership, Claims, etc.).

The Business Systems Analyst Support Services Senior would have a college degree in Computer Sciences, Mathematics, Business Administration, or related fields. A college degree may be substituted by sufficient years of experience in the health care industry. Three years' experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired. Experience with a business area that is supported by this position is required.

Preferred Key Experience

· Previous auditing experience, within or outside health insurance/care

· Benefit Configuration experience within Facets

· Health Insurance terminology familiarity

· Proficient skills: QA - SQL Queries

Skills and Attributes

· Demonstrated ability to develop general and detailed functional requirements.

· Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing.

· Ability to facilitate and carry out system configuration decisions.

· Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet the business requirements of various projects.

· Ability to work in a team environment along with the self-motivation to work independently.

· Demonstrated ability to tolerate and manage ambiguity.

· Proven analytical skills.

· Proven communication skills with an ability to be both clear and concise.

· Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

Additional Minimum Requirements for Senior Level

· Ability to work independently or with minimal supervision.

· Ability to answer questions from Level I team members and provide support.

· Demonstrated ability to facilitate communication between technical and business staff by providing functional requirements and/or working with software developers to find the best solutions to meet the business requirements of various projects within deadlines.

· Demonstrated competency in one or more business area that is supported by this position (i.e, claims processing, membership processing, product configuration, enrollment, and eligibility, etc.).

· Demonstrated ability to develop general and detailed functional requirements, create and perform system testing on such requirements, facilitate system configuration decisions and report progress in various formats for project management purposes.

· Must have advanced SQL knowledge and report-writing capabilities.

· Basic understanding of software development lifecycle from conception to delivery.

What You Will Do at Cambia

· Accountable for functional system design and configuration

· Write and execute ad-hoc reports and queries.

· Conduct unit testing, user acceptance testing and end-to-end testing for of configuration along with regression testing of fixes, enhancements, and system upgrades.

· Perform post implementation quality assurance, troubleshooting and issue resolution.

· Respond to customer inquiries regarding system functionality, modification, and status of issue resolution.

· Review, analyze and resolve sustainment issues associated with systems and/or processes.

· Develop scripts that move data or update data in a manner that replicates online functionality.

· Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements.

· Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff.

· Schedules, organizes, and prioritizes work to ensure timely completion of all work simultaneously assigned or in progress.

· Acts as a liaison between the business areas and our DTS counterparts.

Additional Responsibilities for Senior Level

· Assist in development of Business Analysts

· Back up Lead BSA as required.

· Perform in a project leadership role.

· Assist with project or production support duties as directed by leadership or Project Manager

· Is proficient at writing SQL and understands software lifecycles, making recommendations on process and technology changes to support efficiencies within the business teams

· Supports new technology to improve business processes (Talend, Tableau, APIs.)

· Is accountable to communicate software changes to front-line staff, management, and consumers of those systems.

Work Environment

· May be required to work overtime

· May be required to work outside normal working hours

· Travel may be required, either locally or out of state

Compensation

The expected hiring range for a Bus Systms Anlst Sppt Svcs is $62,900.00 – $85,100.00, depending on skills, experience, education and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $59,000.00 – $97,000.00. The expected hiring range for a Bus Systms Anlst Sppt Svcs Sr is $84,200.00 – $113,900.00, depending on skills, experience, education and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $79,000.00 – $129,000.00.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a