Training Operations Content Intern

Training Content Intern

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Role Overview

We are looking for a creative and tech-savvy Training Content Intern to support the Operations Training team in designing and producing engaging training materials. This role involves creating clear and well-structured SOPs (Standard Operating Procedures), impactful presentations, and interactive training videos, while leveraging AI tools to convert learning materials into dynamic, learner-friendly video formats. The ideal candidate has a keen eye for design, strong attention to detail, and works collaboratively with trainers and subject matter experts (SMEs) and stakeholders to ensure content is accurate, visually engaging, and aligned with business needs.

Main Responsibilities

Content Development and Tracking:

• Draft and design SOPs and step-by-step process documentation.
• Create training presentations, infographics, and e-learning content aligned with brand guidelines.
• Develop storyboards, workflows, and scripts for training videos.
• Ensure that existing SOPs are up-to-date.
• Responsible for controlling, organizing, and storing all training materials.

Video Creation Using AI:

• Convert presentations and SOPs into interactive and engaging training videos using AI-based tools (e.g., Synthesia, Pictory, HeyGen, or similar platforms).
• Edit and enhance video content with animations, voiceovers, and subtitles for learner engagement.
• Utilize AI tools to generate, enhance, and automate training content.
• Research and explore emerging AI solutions that can improve Training content delivery.

Collaboration & Communication:

• Work closely with the Training Manager, Training Coordinators, trainers/subject matter experts (SMEs), Cross-functional Teams, and other stakeholders to ensure content accuracy.
• Maintain consistency in tone, branding, and instructional design standards across all materials.

Ideal Candidate

• Recently graduated with a degree/diploma in Multimedia Arts, Computer Science, IT, AI, or any related field.
• Basic experience (academic or internship) with content design, video editing, or AI-powered tools.
• Able to effectively communicate in both verbal and written English.
• Attention to detail and ensuring accuracy of information in the training materials and other training resources.
• Creative mindset with attention to detail and an eye for aesthetics.
• Enjoys learning and is committed to continuous improvement/development.

Knowledge & Competency

• Adaptability and flexibility. Ability to work in a fast-paced environment and adjust training plans based on feedback or changing training needs.
• Strong organizational skills.
• Technology proficiency and familiarity with Google Docs, Sheets, and Slides / PowerPoint, Google Forms, Synthesia, Pictory, Canva, ChatGPT.

Personality

• Strong communicator.
• Result-oriented and driven.
• Eager to learn and have the ability to simplify complex ideas.
• Friendly and pleasant personality that can lead with empathy and patience.