Treasury Management Operations Officer

Banc Of California And Your Career

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more.

The Opportunity

The Treasury Management Operations Officer functions as the subject matter expert as it relates to the onboarding and maintenance of Treasury Management products and services within established Service Level Agreements. The Treasury Management Operations Officer is responsible for delivering comprehensive support to both internal and external customers. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

How You'll Make A Difference

Process onboarding and maintenance requests for treasury management products and services. Respond to internal and external inquiries, including assisting with customer service escalations. Subject matter expert in all Treasury Management Operations (TMO) functions. Ensure tasks are within established service level agreements. Quality Assurance Review, review daily reports and transactions for accuracy and compliance with established policies and procedures. Provide support in developing procedures, creating job aids, and preparing training materials. Support the department statistics and reporting. Provide support for escalated matters pertaining to TMO, including direct communication with customers. Ensures all issues are resolved timely. Handles complex requests, sweep accounts and daily Treasury Management (TM) Tracker Cases. Collaborate with other departments to resolve issues and complete Treasury Management tasks. Evaluate processes to identify optimization opportunities and efficiencies. Consistently assess processes to improve overall productivity and accuracy. Support management by coordinating daily team operations, efficiently delegating tasks, and delivering on the job training as required. Participate in and/or lead projects and initiatives under the guidance of Management. Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. Performs other duties and projects as assigned.

What You'll Bring

High School diploma or equivalent required. Minimum of 4 years of experience in supporting Treasury Management Services. Minimum of 2 year of banking experience. Supervisory or team lead experience of 2-3 years is preferred.

How We'll Support You

Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

Salary Range

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.