Software Engineer

Software Engineer

At Ensono, we're redefining managed services through our Envision Operating System—a software-first platform where AI, automation, and human expertise deliver predictive, zero-touch operations. While AI models and data pipelines provide the intelligence, it's our Software Engineers who bring that intelligence to life by building the applications, APIs, and user experiences that make it accessible, actionable, and scalable. As a Software Engineer (SWE), you'll design and develop the software systems that connect EnvisionOS with the real world. From building APIs that expose AI-driven insights to ServiceNow, to creating dashboards that give operators real-time visibility, you'll make sure that our predictive services are not just powerful, but usable and trusted in day-to-day operations. This role is for builders who thrive at scale—engineers who can deliver reliable, high-performance software that runs across mainframe, distributed, and cloud environments. You'll collaborate with Data Engineers, ML Engineers, and Ops teams to ensure that the intelligence we generate isn't siloed—it's embedded directly into the workflows that keep our clients running. If you want to help turn AI into enterprise-grade products that reshape the MSP model, this is your role.

What You Will Do:

• Application Development – Design, build, and maintain applications that deliver predictive insights, automation, and reporting to clients and Ops teams.
• API & Integration Development – Build secure, scalable APIs to connect EnvisionOS with platforms like ServiceNow, Snowflake, and monitoring systems.
• Data & AI Productization – Partner with Data Scientists and ML Engineers to embed models into production systems and user-facing applications.
• Scalable System Design – Architect and implement systems that run reliably across distributed, cloud, and mainframe environments.
• User Experience Enablement – Deliver intuitive dashboards, portals, and interfaces that make AI-driven recommendations explainable and actionable.
• Collaboration Across Functions – Work closely with Ops, Finance, Procurement, and other business units to ensure software solutions deliver measurable value

What You Will Need:

• Strong programming skills in Python (must-have) and experience with additional languages such as C, C++, Go, Javascript, etc. is beneficial.
• Proven experience with API development (REST, GraphQL) and frameworks like Flask, FastAPI, or Spring.
• Familiarity with Snowflake and integrating with data-driven backends.
• Experience building front-end or dashboard solutions (Streamlit, React, NextJS, Tailwind or similar frameworks).
• Proficiency with Kubernetes, Docker, or other orchestration tools.
• Background in developing enterprise-grade, highly available software systems.
• Experience integrating with ServiceNow or other ITSM platforms is highly desirable.
• Expertise with Ansible and other automation platforms is a key requirement.

Mindset & Values:

• Get Stuff Done – You ship reliable code that drives business outcomes, not just prototypes.
• Builder Mentality – You take pride in designing elegant, scalable software solutions.
• Impact-Oriented – You measure success by the value your applications deliver to Ops teams and clients.
• Collaborative Developer – You work hand-in-hand with Data, ML, and Ops to turn AI into usable products.
• User-Focused – You design with the operator in mind, making AI transparent, explainable, and actionable.

Success Looks Like:

• APIs that seamlessly deliver AI insights into ServiceNow and EnvisionOS workflows.
• User-facing applications and dashboards that operators trust and rely on daily.
• Software systems that scale across mainframe, distributed, and cloud without sacrificing reliability.
• Tangible business outcomes: faster incident resolution, lower costs, and higher client satisfaction.

Why Ensono?

Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things. We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website. If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.