Servicenow Security Organization (SSO) - Associate Security Product Business Analyst Intern

ServiceNow Security Organization

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

What You Get To Do In This Role:

Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue.

Communicate product priorities.

Work with multiple teams to guide projects through development and bring high-quality products to life.

Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction.

Work with multiple teams.

Think strategically, learn fast and communicate with impact.

Develop multi-mode communications that convey a clear understanding of the needs of different audiences.

To Be Successful In This Role You Have:

Current enrollment in a full-time Bachelor's program in Computer Science or a related discipline at an accredited university.

Graduating December 2026, or later.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

The discipline to focus on high-impact activities.

Experience defining and capturing product requirements and transforming them into a product roadmap.

Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions.

For positions in this location, we offer a base pay of $47.82/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.