Service Coordinator

Service Coordinator

Our client, a reputable fire protection company in San Diego, is seeking a highly organized and detail-oriented Service Coordinator to support their service operations. This role is essential in ensuring administrative accuracy, maintaining compliance, and providing excellent support to both internal teams and customers. The ideal candidate has a strong administrative background, exceptional attention to detail, and the ability to thrive in a fast-paced service environment.

Key Responsibilities

• Prepare, process, and send customer invoices with accuracy and timeliness.
• Review and verify service paperwork to ensure all documents meet company and industry standards.
• Monitor service data to ensure all billing processes are completed correctly and efficiently.
• Confirm compliance by reviewing alarm reports, inspection notes, and related documentation.
• Upload reports to compliance management platforms.
• Distribute essential service documents and follow-up paperwork to customers.
• Maintain organized electronic and physical records to support streamlined operations.
• Collaborate closely with technicians, service managers, and administrative staff to resolve service-related issues.
• Communicate effectively with internal stakeholders and external clients to support smooth service workflows.
• Take on additional administrative or service-related duties as needed.

Requirements

• Minimum of 2 years of experience in administrative roles, preferably in a similar industry.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• High attention to detail and accuracy in handling paperwork and data.
• Proficiency in office systems and tools.
• Ability to quickly learn and adapt to industry-specific processes.
• Comfortable working in the fire protection industry or similar fields.
• Strong interpersonal skills and a proactive approach to problem-solving.