Senior Sales Support Engineer

Senior Sales Support Engineer

Eaton's Engineering Services & Systems (EESS) Division is currently seeking a driven Senior Sales Support Engineer to spearhead proposal strategies and fuel growth across our cutting-edge power distribution service solutions. This role will have approximately 25% travel throughout the West Region. The expected annual salary range for this role is $82,500 - $117,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You'll Do:

• Lead all activities related to preparing technical pricing and commercial proposal quotations for the West Region.
• Serve as the primary point of contact/trusted advisor with sales (NAS and EESS), channel, Reps/Agencies, end users, subject matter experts and District Operating Center team members for the development of technical & commercial proposals and provide application assistance in support of engineering services sales growth objectives.
• Responsible for, but not limited to, pricing development, technical application support, and proposal & submittal documentation.
• Provide unique solutions beyond the standard specifications to provide greater customer value and support sales in delivering the proposal to the customer, when needed.
• Act as a division liaison with other Eaton divisions and plants and outside suppliers to identify solutions to customer needs in conjunction with engineering services offerings.
• Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues.
• Visit customer sites to address customer needs and gather technical inputs for accurate proposal recommendations.
• Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer/channel partner effectiveness.
• Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program, etc.)
• Support proposals locally and requests from other locations.
• Provide ongoing updates regarding proposal activities and prepare Monthly Reports.
• Actively be involved in personal professional growth and development opportunities / industry organizations.
• Complete all required and recommended product and safety trainings.
• Participate in and contribute to the bi-annual Team Workshop.
• Provide exceptional customer service to all stakeholders; putting in extra time as needed to meet customer and project deadlines.

Qualifications

Basic Qualifications:

• Minimum 2 years of electrical industry related field service, application engineering or proposal development experience in electrical power distribution systems.
• Possess and maintain a valid and unrestricted driver's license.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.

Preferred Qualifications:

• Engineering Degree (Electrical Preferred) or Business Degree with Engineering/Technical Experience or an equivalency of 2 years hands-on field service experience and/or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems.
• Experience with proposal development in both private sector and government bids; experience with proposal development for all of Eaton's end markets (Industrial, Commercial, Data Center, Healthcare, Utility, Institutional, and Government).
• Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors.
• Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management.
• Estimating experience in substation and electrical system installations.

Skills:

• Experience with Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong customer focus and communication skills
• Attention to detail
• Submit to periodic customer required background and drug screenings