Senior Engineering Manager, US Carrier Account Management

Carrier Engineering And Account Manager

Do you thrive on large-scale challenges that demand creative problem-solving? At Apple, innovation moves fast, turning bold ideas into seamless customer experiences. Our Carrier Engineering and Account team is seeking a strategic leader with deep expertise in connectivity technologies and a talent for carrier management. In this role, you will bridge technical innovation with carrier network integration, building cross-functional partnerships to shape the next generation of connectivity and communications.

Your mission as a Carrier Engineering and Account Manager will be to ensure that Apple's connectivity feature roadmap aligns seamlessly with global ecosystem trajectories. You will leverage your technical and interpersonal expertise to drive feature requirements from both external and internal partners across multiple hardware and software programs. Additionally, you will champion the product roadmap on an outbound basis with external partners, particularly US carriers, while serving as the primary, accountable resource for Apple leadership on all carrier network-related matters. Simultaneously, you will act as the voice of the carrier internally, translating partner requirements into actionable insights for internal engineering and product forums to ensure our solutions exceed market expectations.

Minimum qualifications:

• 20+ years of direct experience working with or for US carriers to enable cellular devices, services, and connectivity technologies.
• 8+ years of experience in managing high-impact team members.
• Proficiency in 3GPP cellular radio technologies, particularly control plane protocols, RF, and MAC. Experience with 4G LTE and 5G NR is highly desirable.
• Knowledge of satellite D2C technologies, Wi-Fi, and BT technologies is advantageous.
• Well-versed in cellular product certification and compliance, encompassing multiple regulatory bodies and industry associations.
• Demonstrated expertise in both project and product life-cycle management within a technology-driven environment.

Preferred qualifications:

• The ability to maintain focus and prioritize a substantial workload while consistently delivering exceptional quality.
• Possess excellent judgment and integrity, enabling timely and sound decision-making.
• Verbal and written communication skills, particularly presentation skills tailored for a role that relies on information as its primary currency.
• Ability to travel domestically.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.