Sales Support Coordinator In - office

National Accounts Coordinator III

The National Accounts Coordinator III provides support to our National Account Specialists, retail customers, and internal customers. The incumbent prepares purchase orders, submits billing, and creates service routes in support of our retail customers.

Principal Responsibilities:

• Prepare purchase orders and work orders for the intercompany and customer requested supplies and services.
• Works closely with National Account Managers to respond to and service retail customers.
• Research and resolve concerns and questions for retail technician and customer calls.
• Assists other departments and divisions with customer needs.
• Use software to build service routes for retail technicians.
• Update supply logs, enter service dates into customer schedules, assemble routing for weekly retail services, and any other assigned tasks such as assisting National Account Specialists with customer reporting.
• Participate in on-call support for customers and technicians.
• Review and submit billing in support of retail customers.
• Performs other related duties as assigned.

Qualifications:

• Excellent communication and problem-solving skills.
• Ability to work within a team environment and handle multiple tasks.
• Strong computer, MS Excel, and phone skills required.
• Previous customer service experience.
• Knowledge of waste industry.
• Proficiency with: Microsoft Office Suite, Zendesk, Salesforce, and ability to learn new IT systems and client ticketing portals.
• Experience with EQAI and COR2 - preferred.
• Industry background and experience (RCRA, DOT/HAZMAT) - preferred.
• Occasional travel as determined by management.
• Experience in a high volume or large corporate environment - preferred.

Minimum Requirements:

• 4-7 years' experience preparing purchase orders, submitting billing, and creating service routes in support of our retail customers.

In-Office Pay Range: The pay range for this position is $25.45 to $34.97 which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.

Rewarding Compensation and Benefits Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

About The Company: Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

Strategy: Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

Recycling and Waste: We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage.

Environmental Solutions: Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint.

Sustainability Innovation: Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

Recent Recognition:

• Barron's 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere's World's Most Ethical Companies
• Fortune World's Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global