Sales Associate

Job Role: Inbound Sales Specialist

The role involves converting leads generated by the marketing team into sales through various communication channels. It requires guiding potential customers through a consultative sales process to identify their needs and recommend tailored solutions. This will be onsite 5 days a week. Responsibilities include:

• Converting leads generated by the performance marketing team through chat, phone, and email into sales.
• Guiding potential customers through a consultative sales process, identifying their needs, preferences, and budgets to recommend tailored solutions.
• Developing a deep understanding of the product range, including features, benefits, and optional add-ons like screens, lighting, or smart control units.
• Proactively suggesting relevant upgrades to increase average order value.
• Maintaining detailed records of customer interactions, ensuring accurate documentation of preferences, objections, and next steps.
• Executing timely follow-ups to close undecided leads or address remaining concerns.
• Attending relevant exhibitions and events to showcase our products, sell to customers, and increase brand exposure.
• Understanding the difference between main competitors and being able to communicate with them effectively to customers. Raising awareness about new competition.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and requirements:

• 1+ years of sales experience
• Strong verbal communication and active listening skills to build trust.
• Basic understanding of consultative selling techniques for high-ticket items.
• Ability to overcome objections with persuasive and professional responses.
• Familiarity with CRM systems to manage a large volume of leads effectively.

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