Retail Sales Associate (part - time) - Waldorf Astoria Monarch Beach And Resort Club

Job Opportunity At Waldorf Astoria Monarch Beach Resort & Club

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Retail Sales Associate to join the team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

Classification: Part-Time Shift: Various (2-3 days/week) – must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $18.50 with retail incentive bonus and is based on applicable and specialized experience and location.

As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and acknowledge guests upon arrival in the shop
• Demonstrate knowledge of merchandise, styling, and pricing
• Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change, and processing gift certificates and cards
• Wrap merchandise and pack orders for shipping
• Assist in conducting inventory and ensure adequate merchandise supply levels
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. In addition, we look for the demonstration of the following key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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Job: Retail and Gift Shop

Title: Retail Sales Associate (Part-Time) - Waldorf Astoria Monarch Beach and Resort Club

Location: null

Requisition ID: HOT0C7EJ

EOE/AA/Disabled/Veterans