Pre - analytical Services Associate

Pre-Analytical Services Associate

We are seeking a Pre-Analytical Services Associate to join IQVIA Laboratories at Valencia, CA. In this role, you will assist with routine activities related to primary and secondary QC of requisitions in TOPCAT and QLIMS, as well as QC of LTMS requisitions within Teleform Verifier, ensuring accuracy and compliance throughout the specimen processing workflow. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

What you'll be doing:

• Ensure competency within the role and full understanding of processes.
• Collect requisitions from accessioners and sort by platform and temperature.
• Verify scanners are operational and scan requisitions under correct categories in Teleform Remote Capture.
• Perform 100% demographic QC on all requisitions and maintain daily counts in Metrics.
• Respond to email correspondences and support LRMS ticket requests; raise IT tickets for system issues.
• Archive requisitions monthly and assist with receipt and opening of consignments and shipments.
• Conduct secondary checks of shipping materials to ensure specimens are not left in kit packaging.
• Assist with equipment maintenance, supply inventory, and workstation cleanup while following safety procedures.

What we are looking for:

• High School Diploma or equivalent required.
• Basic computer skills and ability to maintain effective reporting procedures.
• Strong organizational and communication skills with ability to work collaboratively.
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree.

The knowledge, skills and abilities needed for this role:

• Familiarity with specimen handling, QC processes, and data entry systems (TOPCAT, QLIMS, Teleform).
• Ability to troubleshoot IT/system issues and follow SOPs accurately.
• Strong attention to detail and time management in a fast-paced environment.
• Effective interpersonal skills and ability to maintain workflow under deadlines.

What we offer you:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.