Patient Services Specialist - Patient Access

Patient Services Specialist

Patient Services Specialist at Providence Saint John's Health Center in Santa Monica, CA. This position is Full Time and will work 40-hour, Evening and Night shifts. Join Providence Saint John's Health Center, recognized as one of the best regional hospitals in 17 types of care by U.S. News & World Report and honored by Newsweek and Healthgrades for exceptional clinical quality. Be a part of our distinguished team dedicated to excellence in patient care. We are on the Magnet journey, and we were just awarded a 5-star rating for quality, safe care from the Centers of Medicare and Medicaid Services (CMS). We are seeking a Registrar to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Providence caregivers are not simply valued – they're invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• H.S. Diploma or GED
• Demonstrated outstanding customer service experience.
• Clerical and computer experience.
• Organizing and planning.

Preferred Qualifications

• College level course work, particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Registrar and third party payor experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.