M365 - IT Application Engineer, Kuiper Production Operations

M365 Engineer

Project Kuiper is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The Kuiper M365 Engineering team configures, deploys, and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Kuiper Manufacturing and Kuiper Government Solutions. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. The primary focus will be on maintaining reliable and secure M365 collaboration services, troubleshooting issues, and providing engineering support to our team.

Key job responsibilities include:

• Design and implement productivity applications in Kuiper environments using Infrastructure as Code.
• Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
• Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
• Enforce compliance with principals including least privilege access, password management, and audit logging for all productivity applications.
• Drive third-party secure collaboration efforts to accelerate Kuiper projects.
• Partner with Amazon security organizations to ensure compliance with existing security policies.
• Engage with and influence key stakeholders and internal teams to ensure compliance, security, and operational functional requirements are met or exceeded.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
• Develop monitoring and reporting on the health, effectiveness, and efficiency of productivity services.
• Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users.

A day in the life: As a member of M365, you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support. This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs.

Our ideal candidate is highly autonomous, possesses strong communication skills, and has project management experience. You should expect to work in a fast paced, highly collaborative environment.

About the team: This team collaborates with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.

Basic qualifications:

• 5+ years of hands-on systems engineering experience
• Experience with M365 services like Teams, SharePoint, OneDrive, Exchange
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Advanced experience with PowerShell (preferred) or Python for automation

Preferred qualifications:

• Experience configuring M365 services with Desired State Configuration (DSC)
• Experience with CI/CD AWS pipelines
• Experience working in an Agile environment using the Scrum methodology
• Administrative experience in networking, storage systems, operating systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,300/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.