IT Support Technician

IT Support Technician

Our client is seeking a reliable and customer-focused IT Support Technician to provide exceptional desktop support for PC and Mac users at our client's headquarters. This role requires not only technical expertise but also a commitment to delivering outstanding service and building trust with end-users.

Key Responsibilities:

• Deliver friendly, professional, and responsive support for all PCs, Macs, and mobile devices (iPhones, iPads, Android).
• Perform basic network troubleshooting and printer support.
• Assist with laptop replacements, including data migration, application setup, and user configuration.
• Troubleshoot and resolve hardware, software, and connectivity issues promptly.
• Provide clear communication and user training when needed to ensure a positive experience.
• Maintain compliance with company security standards and document processes accurately.
• Collaborate effectively with IT teams to ensure smooth deployments and minimal disruption to users.

Required Qualifications:

• Minimum 5 years of IT support experience, including desktop support for PC and Mac.
• Strong knowledge of Windows operating systems (especially Windows 11) and Microsoft products.
• Hands-on experience with laptop setup, imaging, and data migration.
• Excellent customer service and communication skills—ability to explain technical issues in simple terms.
• Proven reliability and ability to work independently as well as in a team environment.

Preferred Qualifications:

• CompTIA A+ or similar certifications.
• Experience with enterprise-level deployments and IT asset management.
• Familiarity with ticketing systems and AV support.

To be considered, apply with resumes in the MS Word format with desired all-inclusive, W2 hourly contract rate to work 5 days onsite in Los Angeles, CA. Must be willing to submit to a pre-employment, post-offer background check and drug test.

Job Type & Location: This is a contract position based out of Los Angeles, CA.

Pay and Benefits: The pay range for this position is $30.00 - $42.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline: This position is anticipated to close on Jan 6, 2026.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.