IT Support Specialist
California Staffing
It Support Specialist
Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed. This role is 5 days a week onsite in Oakland, CA. Requirements include a minimum 2-year college degree in IT or equivalent work experience, at least 1 year of computer hardware/software and desktop support experience, and at least 1 year of telephone equipment installation and maintenance experience. Excellent communication, organizational, and multitasking skills are also required, along with proven customer service abilities.