Healthcare Customer Service Representative

Job Posting

Inbound and outbound calls insurance verification verify eligibility. Taking and tasking messages to providers and staff throughout the clinic. Scheduling and confirming appointments. Covering for front office receptionist who are out. Handling of calls between 2-10 minutes per call depending on the nature/need of the call. Primary care anywhere between 60-80 calls per day. Averaging about 2-3 minutes. Status of authorizations.

Skills: Customer service, Call center, Health care, bilingual.

Top Skills Details: Customer service, Call center, Health care, bilingual.

Additional Skills & Qualifications: 1-2 years experience as call center agent handling high volume calls with medical clinic or hospital healthcare or call center required. Bilingual Spanish required.

Experience Level: Entry Level.

Pay and Benefits: The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in West Covina, CA.

Application Deadline: This position is anticipated to close on Aug 29, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.