Health Services Assistant I - sunset

Health Services Assistant I

Butte County Department of Behavioral Health is currently hiring for the Health Services Assistant I classification. Candidates selected for this position would be working with diverse community members in a meaningful support role. Health Services Assistants often are the first point of contact people have on some of their most challenging days. If hired for this position, you would act as a hub of information for the public, staff, and the people we serve. This role is frequently challenging and fast-paced as well as an important part of what allows Behavioral Health to help people across Butte County. Apply today!

The current SUNSET POSITION is a Part Time Position in the Department of Behavioral Health with an end date of 6/30/2027. SUNSET - An allocated position that is limited in duration to a particular period of time, usually because the funding source for the position is not ongoing. For terms and conditions concerning the appointment of a Sunset employee, see the 2025 Personnel Rules. This recruitment is for level I. Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application.

FLSA: Non-Exempt

DEFINITION Under immediate (Health Services Assistant I) or general (Health Services Assistant II) supervision, performs a variety of medical office, medical records, and/or program support activities for County clinics and behavioral or public health programs, which may include word processing, data entry and organization, telephone and counter reception, patient scheduling and intake, and maintaining, processing, and filing applications and medical records; creates routine correspondence and/or reports; provides information and assistance to staff and the general public; and performs related duties as assigned.

CLASS CHARACTERISTICS

Health Services Assistant I: This is the entry-level classification in the Health Services Assistant series. Initially under close supervision, incumbents learn and perform clerical duties in support of medical records, clinic, or program operations. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Health Services Assistant II but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Health Services Assistant II: This is the journey-level classification in the Health Services Assistant series. Positions at this level are distinguished from the Health Services Assistant I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Positions in the Health Services Assistant class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

Minimum Qualifications

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade; and Health Services Assistant I: None. Health Services Assistant II: One (1) year of clerical experience in records management, or in a medical office, behavioral or public health program, or community-based organization.

Certifications and Licenses: A position assigned to this class may require possession of a valid California Driver's License.

Salary Range: $40,601.60 - $57,179.20 Annually