Executive IT Support

Job Opportunity At Medtronic

Medtronic offers an exciting opportunity to work with its Diabetes business. This position provides proactive, high-touch, concierge-level technical assistance to C-suite senior leaders with a focus on seamless, personalized service, minimizing downtime, and anticipating needs beyond basic troubleshooting.

Key duties and responsibilities include:

• Expert hardware/software support with Windows, Apple, Mobile Devices
• Determining audio and video requirements prior to events, such as Board meetings, Earnings Calls, and All Employee Meeting
• Transporting, setting up and connecting all equipment for live events
• Testing equipment to ensure everything is connect correctly and connectivity is confirmed with redundant connectivity
• Have experience troubleshooting hardware and software issues
• Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue
• Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple leaders at the same time
• Support and educate the broader team by sharing knowledge, experiences, and insights
• Handle sensitive data with discretion and sometimes assisting with personal equipment
• 30% travel, including some international travel
• Passport required

Must have:

• 4+ years of experience with a high school diploma or equivalent

Medtronic offers a competitive salary and flexible benefits package. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)

The following benefits and additional compensation are available to all regular employees:

• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Medtronic is an equal opportunity employer. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.