Environmental Services Resident Regional Director

Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS.

Salary: $100,000 - $110,000 / year. Other forms of compensation: Eligible for annual bonus.

Job Summary

The Resident Regional Director of Operations will be responsible for the success of a large Environmental Services account, managing client relations, along with ensuring that the services offered to customers is of superior quality.

Key Responsibilities

• Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
• Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations
• Maintains and supports client satisfaction at a level that ensures account retention
• Prepares and implements departmental goals and objectives of the Housekeeping department
• Supports analysis of department's financial data and statistics
• Performs other duties as assigned

Qualifications

• Bachelor's Degree or equivalent work experience
• 3-5 years of relevant management experience, ideally as a Director of Environmental Services in a hospital setting
• Ability to communicate effectively at all levels of the organization
• Must possess a thorough knowledge of contract administration and office procedures
• Displays general business acumen
• High customer service and quality attitude

Benefits

Associates at Crothall are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1493055