Engineering Product Support Analyst
Are you looking for an opportunity to contribute to the Navy's surface ship readiness? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. We are seeking an experienced Engineering Product Support Analyst to support the development and execution of integrated sustainment strategies for key Hull, Mechanical, and Electrical (HM&E) systems.
The ideal candidate will hold a PMP certification and/or demonstrate deep experience in project planning, execution, and control—particularly with building and managing Integrated Master Schedules (IMS) and Work Breakdown Structures (WBS). In this role, you will:
- Develop and maintain Integrated Master Schedules (IMS) that capture milestones, dependencies, resource assignments, and critical path analysis.
- Build and manage detailed Work Breakdown Structures (WBS) aligned to project scope and deliverables.
- Coordinate across engineering, logistics, contracts, and financial teams to support complex projects and deliverables.
- Track and update project action items, risks, and deliverables, ensuring alignment with management and leadership priorities.
- Prepare briefing materials, status reports, and documentation to support decision-making by senior leadership.
- Facilitate stakeholder meetings, maintain minutes, and monitor follow-up actions to ensure accountability.
- Support lifecycle sustainment planning efforts, including document coordination and data consolidation.
- Apply project management best practices and frameworks (e.g., PMBOK) to ensure consistent and quality execution.
- Communicate clearly and professionally in oral, written, and verbal formats with both technical and non-technical stakeholders.
To be successful in this role, you will have:
- Active DoD Secret Security clearance
- Bachelor’s degree and 2 years of experience OR an Associate’s degree and 4 years of experience OR a High School Diploma and 6 years of relevant experience
- Experience working on a Navy ship
- Strong experience in developing and managing Integrated Master Schedules (IMS) using Microsoft Project.
- Demonstrated ability to build and maintain Work Breakdown Structures (WBS) aligned to project deliverables.
- Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
- Experience preparing high-quality documentation, tracking risk and action items, and supporting program leadership in decision-making is essential.
- Experience working in cross-functional teams, including engineering, logistics, finance, and contracts.
- The ability to manage complex, multi-stakeholder project timelines, capture resource needs and dependencies, and ensure alignment with sustainment, funding, and readiness goals.
- Strong analytical, organizational, and planning skills with attention to detail.
- Excellent oral, written, and verbal communication skills, with ability to convey complex information to diverse audiences.
- Proven ability to collaborate across teams and manage competing priorities in a fast-paced environment.
- The ability to travel up to 10%.
Additional desired experience and skills:
- PMP certification preferred; strong understanding of project management principles and best practices (e.g., PMBOK).
- Familiarity with lifecycle sustainment planning and cross-functional coordination within a Department of Defense (DoD) or Navy acquisition or sustainment environment is strongly preferred.
If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.