DSP Supported And Independent Living Lead

Community Living Case Lead

Toolworks' Community Living Department is seeking dedicated and compassionate Direct Support Professionals (DSPs) for Case Lead roles in both Independent Living Services (ILS) and Supported Living Services (SLS) programs. These roles offer a meaningful career path in supporting adults with disabilities to live as independently as possible in their communities. Location: San Francisco Bay Area (San Francisco, Alameda, and San Mateo Counties) Compensation: $24.18/hour

Available positions and schedules:

• Case Lead - ILS/SLS: Full-time (Sunday-Thursday or Tuesday-Saturday) or Part-Time schedules available based on caseload and staff availability.
• Case Lead Floater - SLS Weekends and On-Call Support: Friday at 3pm to Monday at 9am. May also receive assigned weekday shift hours for those seeking benefits eligibility.

Position Summary: As a Case Lead DSP in our Supported Living (SLS) program, you'll provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities. This includes support in areas such as:

• Meal preparation, personal hygiene, and budgeting
• Attending medical appointments and accessing community resources
• Travel training, shopping, safety awareness
• Supporting independence and inclusion in the community

Each DSP Case Lead will work closely with an assigned caseload and help develop individual support plans tailored to each client's goals within the SLS and ILS service models.

Case Lead Floater (SLS) - Key Responsibilities:

• Provide weekend and on-call support to clients and DSP staff
• Monitor the 24/7 Emergency Response System (ERS) and respond to staffing and client issues
• Cover open shifts during evenings, weekends, or overnight as needed
• Support SLS staff with training and guidance
• Earn a $500 stipend for full weekend rotation coverage or $75/day for partial coverage

Client and Case Management Responsibilities (ILS/SLS):

• Develop individualized service plans and support goals for clients in Supported Living
• Assist clients in accessing benefits, building natural supports, and pursuing volunteer/work opportunities
• Foster self-sufficiency and community participation through DSP-led instruction and support
• Provide case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards

Qualifications:

• Minimum 2 years' experience as a DSP or related role supporting adults with disabilities in community-based or Supported Living settings
• B.A. in Special Education, Rehabilitation Counseling, or related field preferred
• Fluency in ASL, Spanish, or Cantonese highly desirable
• Strong communication, organization, and time management skills
• Supervisory experience preferred
• Flexibility to work mornings, evenings, weekends, or overnights

Requirements:

• Fingerprint background clearance (DOJ, FBI, Child Abuse Index)
• Valid CPR/First Aid (can be completed within 30 days of hire)
• Clean DMV record and proof of auto insurance (if transporting clients)
• Fully vaccinated and boosted against COVID-19 (required unless exempt)

Benefits (for eligible DSPs): Fully paid employee medical and dental coverage 401(k) with emp