Director Data AI Services

Strategic Operations Leader

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution, and operations with a customer-first mindset for bold business leaders. We deliver cloud, data, and customer experience solutions. Our partnerships with leading cloud, design, and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others, and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here's what the opportunity supported through our TGS Talent Acquisition Team requires:

Highly skilled and strategic operations leader to manage and scale global team focused on data annotation, prompt engineering, LLM model evaluation, and data creation. This role will own operational excellence, performance metrics, stakeholder collaboration, and cross-functional alignment to ensure high-quality delivery in a rapidly evolving AI landscape.

Key Responsibilities

• Team Leadership & Management – Lead, mentor, and inspire a large-scale team across multiple functional areas; define organizational structures, career paths, and capability development.
• Operational Excellence – Develop, monitor, and optimize metrics/KPIs to measure productivity, quality, and throughput; implement continuous improvement processes.
• Stakeholder Engagement – Partner with internal and external stakeholders to understand project requirements, align deliverables, and ensure exceptional service delivery.
• Process & Workflow Design – Establish efficient workflows for data annotation, prompt engineering, model evaluation, and fine-tuning data creation.
• Collaboration with Sales – Work closely with sales teams to identify opportunities, provide operational insights, and support business growth strategies.
• Strategic Planning – Forecast resource needs, plan budgets, and contribute to long-term capability building for AI data services.
• Quality & Compliance – Maintain high quality standards and ensure compliance with data privacy, security, and ethical AI guidelines.

Qualifications

• 10+ years of operations management experience, with at least 5 years leading large, distributed teams in technology or data services.
• Proven success in defining and tracking operational metrics and driving measurable performance improvements.
• Strong stakeholder management skills with experience translating business requirements into scalable operational plans.
• Familiarity with AI/ML workflows, including data annotation, LLM evaluation, and prompt engineering (preferred but not mandatory).
• Excellent communication, leadership, and change management skills.

Pay and Benefits The pay range for this position is $175,000.00 - $225,000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 3, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.