Deskside Support Technician

Deskside Support Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Deskside Support Technician to join their team onsite in San Francisco, CA and provide end-user support.

Duties and Responsibilities

• Monitor and maintain current inventory levels, including reconciling stock counts to computer reports

• Update transactions in reporting system to ensure audit accuracy

• Manage workflows for logistics, audits

• Receive, unpack, and deliver items to shelves or requesting departments

• Identify, resolve, and monitor customer complaints

Skills and Qualifications

• Minimum 3+ years of experience managing inventory and procurement

• Experience in shipping/receiving, proper packing for IT equipment

• Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic

• Ability to work independently and work with all levels of end users and management

• Excellent communication and interpersonal skills to work with end users, vendors, and shipping department to ship out / receive hardware between remote offices

• Keen attention to detail

• Excellent organization and categorization skills

• Ability to use and maintain inventory and system tracking software

• Experience working with ticketing systems to monitor, update, and maintain tickets timely

Wage Range

The rate for this position is between $24.30 - $33.75 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.