Data Center - Technical Support Services Consultant

Data Center - Technical Support Services Consultant

Technical support services working in Client's Data Center technologies. Key Responsibilities:

• Perform equipment installations - compute, network, storage, racks, PDUs, cabling, etc.
• Closely monitor infrastructure to prevent failures and service degradation
• Assist in the diagnosing, troubleshooting, and escalating any problems internally and externally
• Work with other Operations teams on troubleshooting and resolution of problems including hardware failures and physical connectivity problems
• Communicate and coordinate with remote hands in remote data centers
• Maintain impeccable documentation around our data center configuration
• Set standards of excellence for all data center operations
• Maintain asset inventory - both installed and spares
• Perform all shipping and receiving duties including RMA activities
• Maintain clean and orderly premises at all times
• Update and work on tickets and tasks assigned in a timely manner
• Follow change management process
• Participate in off hours change windows

Education: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.

Life at Sogeti: Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work options
• 401(k) with 150% match up to 6%
• Employee Share Ownership Plan
• Medical, Prescription, Dental & Vision Insurance
• Life Insurance
• 100% Company-Paid Mobile Phone Plan
• 3 Weeks PTO
• 7 Paid Holidays
• Paid Parental Leave
• Adoption, Surrogacy & Cryopreservation Assistance
• Subsidized Back-up Child/Elder Care & Tutoring
• Career Planning & Coaching
• $5,250 Tuition Reimbursement & 20,000+ Online Courses
• Employee Resource Groups
• Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
• Disaster Relief Programs

About Sogeti: Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Disclaimer: Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 107K - 115K per annum, DOE. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.