Customer Service Representative

Customer Service Representative Opportunity

For those who want to keep growing, learning and evolving. We at KellyConnect® hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Schedule/Compensation Details:

• Attractive hybrid work solution that offers the best of both worlds
• Office Rotation: Tuesday/Thursday & every other Friday
• Work from Home Rotation: Monday/Wednesday & every other Friday
• Competitive pay rate- $26
• Hiring timeline first week of September

Why should you apply:

• Medical and dental benefits
• Opportunity to gain valuable experience
• Enjoy a positive and supportive work environment
• Paid training to ensure you have the skills & knowledge to succeed

What's a typical day as a Customer Service Representative? You'll be:

• Processing product complaints through queues and other communication channels
• Maintaining a positive experience while investigating complaints in a timely and courteous manner
• Accurately updating databases with pertinent details & product information
• Escalating issues based on severity to appropriate levels as needed
• Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent
• Have at least 6 months of customer service experience
• Have strong problem-solving and organizational skills
• Are able to work in a fast-paced environment
• Are able to work a hybrid work schedule comprised of weekly office & remote requirements

What happens next:

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.

Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.