Customer Service Representative

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team in San Leandro, California. This long-term contract position offers an opportunity to support the Customer Service department by managing administrative tasks and ensuring smooth operations. The ideal candidate will bring organizational skills, attention to detail, and proficiency in Microsoft Office tools to excel in this role.

Responsibilities:

• Manage administrative duties such as data entry, correspondence handling, and document organization.
• Utilize Microsoft Outlook to manage communications and scheduling effectively.
• Create and edit documents in Word while maintaining accuracy and attention to detail.
• Assist with Excel spreadsheet updates and ensure proper data management.
• Support the Customer Service team by handling overflow tasks and prioritizing efficiency.
• Communicate with internal and external stakeholders to address inquiries and follow up when needed.
• Maintain a positive and collaborative attitude to foster teamwork within the department.
• Adapt to shifting priorities and provide assistance wherever needed.
• Ensure all tasks are completed accurately and on time to support departmental goals.

Requirements:

• Proficiency in Microsoft Outlook, Word, and Excel is essential.
• Strong organizational skills with the ability to multitask effectively.
• High level of attention to detail and ability to manage competing priorities.
• Previous experience in administrative or customer service roles is preferred.
• Excellent communication skills, both written and verbal.
• Positive and proactive attitude with a willingness to assist across various tasks.
• Ability to work collaboratively in a team-oriented environment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.