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Customer Service Representative
Provide outstanding support to tenants, owners, and vendors in a fast-paced property management environment
San Diego, California, United States
Entry Level
2 weeks ago
Customer Service Representative
Our client in the property management sector is seeking a proactive Customer Service Representative to deliver excellent support to tenants, owners, and vendors. This position is ideal for professionals who thrive in a fast-paced environment and are committed to providing outstanding service. Key Responsibilities:
- Respond to inquiries from tenants, property owners, and vendors via phone, email, and in person.
- Resolve service requests and escalate issues appropriately to property managers.
- Maintain accurate records of interactions and ensure client information is up to date.
- Assist with lease questions, rent payment concerns, maintenance follow-ups, and general property-related issues.
- Collaborate with team members to provide consistent, high-quality customer service.
Requirements:
- Previous customer service experience, preferably in property management or real estate.
- Excellent communication and problem-solving skills.
- Ability to multitask and remain organized in a busy environment.
- Proficiency in MS Office Suite and property management software is an asset.
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