Customer Service Representative

Customer Order Fulfillment And Administrative Support

Monday-Friday 8:00 am-5:00 pm 2-month contract Onsite Responsible for the fulfillment and management of customer order requirements through direct and indirect contact; coordinates order requests to ensure that all orders are shipped in a timely and accurate manner; follows all policies to achieve high levels of efficiency and performance.

Provide general administrative support, including data entry, filing, scanning, and document preparation

Manage calendars, schedule meetings, and coordinate logistics for internal and external appointments

Assist with onboarding documentation and internal communications for new hires or contractors

Maintain and update internal databases, spreadsheets, and reports

Support invoice processing, purchase orders, and expense tracking as needed

Handle incoming calls, emails, and correspondence professionally and promptly

Collaborate with cross-functional teams to ensure timely completion of administrative tasks

Maintain confidentiality and adhere to company policies and procedures

Qualifications:

• Previous customer service representative experience of 3-5 years required, preferably in food manufacturing and/or outside warehouses
• Strong oral and written communication skills
• Strong organizational skills
• Strong analytical and problem-solving skills
• Highly motivated individual with the ability to handle many tasks while maintaining a high level of confidence
• Ability to maintain professional courtesy when communicating with internal or external customers and suppliers
• Ability to work well with others in a team environment, inside as well as outside the department
• Extensive knowledge of Microsoft Excel and Word is required
• 3-5 years of experience required working with ERP systems daily (JD Edwards experience preferred)
• Ability to handle confidential customer, legal and company information
• Ability to multi-task and work in a fast-paced environment

Pay and Benefits:

The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Ontario, CA.

Application Deadline:

This position is anticipated to close on Sep 26, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.