Coordinator Ambulatory Access / Ambulatory Care Services / Full - time / Days

Join National Leaders In Pediatric Care

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here, world-class experts in medicine, education, and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research, and innovation will create care that is personal, convenient, and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It's Work That Matters.

Coordinator Ambulatory Access

Schedule: Day Shift

Purpose Statement/Position Summary: The Coordinator Ambulatory Access plays a key role in supporting patient access and clinic efficiency across ambulatory care settings. This individual ensures patients are registered accurately and in a timely manner while also supporting daily capacity coordination to optimize provider schedules and minimize delays. This position works closely with clinic teams, referral staff, and scheduling coordinators to confirm registration readiness, review appointment utilization, and escalate capacity-related issues. A strong attention to detail, excellent communication skills, and a proactive approach to problem-solving are essential for success in this role.

Minimum Qualifications/Work Experience:

Required:

• 1+ years experience in customer service, preferably in a medical front office setting.
• Excellent interpersonal and communication skills, and telephone manners.
• Must be highly flexible, adaptable, enthusiastic, have a proactive approach, work efficiently and effectively under pressure in a team environment.
• Must be comfortable with computers and medical terminology.
• Knowledge of major insurance plans and types of coverage provided, including government health programs.

Preferred:

• Bilingual English/Spanish
• 3+ year experience in medical front office setting.

Education/Licensure/Certification:

Required: High school diploma or GED required.

Preferred: Bachelor's degree

Hours may vary depending on assignments.

Pay Scale Information $43,680.00-$65,062.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements.

We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career! CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932. At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance. Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.