A Technology Sales Engineer role within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems… So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.
As a Brand Technical Specialist you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business. The IBM Automation Application Integration (APP INT) Brand Technical Specialist (BTS) role is a technical, pre-sales, client-facing role supporting customers in the US Industry Market focusing in the Energy & Utilities, Communications and high tech verticals. The BTS engages in pre-sales activity of the sales cycle including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proof of Concepts. They understand the client's business requirements, technical requirements and competitive landscape as it pertains to the IBM Automation APP INT pillar. This role requires a consultative, solutions-focused approach that requires in-depth needs analysis (discovery), art of the possible demonstrations, customized presentations and demonstrations, and delivery of written documentation and other material to support the sales team and sales opportunities. When engaged for a specific opportunity or project, the BTS role is responsible for the technical accuracy of the proposed solution. The BTS provides prospects, customers, IBM business partners and the IBM's sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Automation APP INT pillar. This pillar includes solutions such as Hybrid iPaaS, WebMethods, API Connect, App Connect, CP4I, Sterling B2Bi Aspera and Event Automation. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. As this solution pillar is large and comprised of many different individual solution components, when applicable, the BTS will also pull in other resources such as solution focused SMEs, Partners, etc. to help drive a successful technical solution review with our clients. This role requires on-site presence three days per week, either at our office or at client locations.
Must have a proven record of successfully understanding client issues and pulling together strategies to ensure the client is successful. Excellent customer relations; verbal and written communications skills. Ability to analyze and resolve business and technical challenges. Travel up to 60% or 3 days a week (home on weekends- based on project requirements). Ability to negotiate and prioritize projects. Fluent in English.
At least 3+ years of experience with application integration solutions and/or competing solutions. Ability to successfully work with sales reps, SMEs and business partners to close business deals. Ability to manage multiple accounts and associated opportunities simultaneously. Ability to learn IBM's line of products and services. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.