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AI Support Operations Lead
Lead the deployment and support of ChatGPT Enterprise platform for seamless user adoption
Carlsbad, California, United States
Mid-Level
yesterday
California Staffing
Arkansas Staffing appears to be a government-associated entity focused on workforce development and employment services within the state of Arkansas.
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Operations Lead
The Operations Lead will provide strategic oversight and operational leadership for the ChatGPT Enterprise (CGPTE) support team, ensuring seamless service delivery during the enterprise rollout. This role combines hands-on technical support capabilities with operational management responsibilities to drive service excellence and continuous improvement.
Skills and Requirements:
- 4-6 years of experience in IT service management or technical support leadership roles
- 2+ years of experience with ServiceNow platform administration and workflow management
- Proven experience in incident management and crisis response leadership
- Experience supporting enterprise software rollouts and user adoption initiatives
- ITIL certification preferred
- ServiceNow certification (CSA, CAD) preferred
About California Staffing
Arkansas Staffing appears to be a government-associated entity focused on workforce development and employment services within the state of Arkansas.