Admin Support - Customer Connect

Admin Support

Adecco is hiring immediately for an Admin Support with a local client in Fountain Valley, CA! Apply now if you meet the qualifications listed below! Pay: $25.00/hr Shift/Hours: Onsite Monday - Thursday Monday – Friday 7:30am - 4:30pm

Position Overview and Duties

The Customer Connect team is seeking a highly organized and detail-oriented professional to support the submission, preparation, and tracking of factory recoveries related to buybacks, campaigns, and recalls. This role plays a critical part in ensuring accuracy, compliance, and timely coordination with factory partners and internal teams.

Responsibilities

• Factory Submissions (ACL):
  • Pull redacted files from CRM system.
  • Verify completeness of required documentation prior to submission.
  • Submit recovery requests to factories and upload documents to FTP site.
  • Track and monitor all ACL submissions and recoveries.
• Vehicle Tracking System (VTS):
  • Update VTS with key information such as mailing dates, auction recovery proceeds, and related expenses.
  • Follow up with vendor partners when VTS entries are incomplete or missing.
• Sales Tax Recovery:
  • Process sales tax recovery checks received at HMA, prepare deposit slips, and coordinate with finance.
  • Track and validate invoices for accuracy.
• Check Voids:
  • Process vendor requests for voids/reissues, maintain logs, and communicate updates to relevant stakeholders.
• Reports and Billing Validation:
  • Validate reports and billing files by cross-checking VIN details.
  • Assist in preparing ad hoc reports as requested.

Requirements

HSD/GED; Bachelor's Degree Preferred Intermediate proficiency with Microsoft Excel, PowerPoint, Word, and Outlook. Strong oral and written communication skills. Proven ability to collaborate effectively and follow up in a fast-paced environment. High attention to detail, accuracy, and organizational skills, particularly in data entry and documentation.

Pay Details

$25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.