Account Support Specialist

Job Posting

Coordinate and schedule off-site medical referrals

Enter referral data into patient management systems

Assemble and process escorted trip authorization packets

Track appointments, cancellations, and special instructions

Ensure compliance with client contracts and HIPAA

Manage and document medical records for off-site referrals

Facilitate weekly Utilization Review Committee meetings

Provide general clerical support

Multi-task across scheduling and calendar management

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements

High School Diploma or equivalent

Computer proficiency in: Microsoft Word, Excel, PowerPoint

Experience with confidential medical records experience in any of the following areas: admissions, medical office operations, patient account representation, program coordination, medical coding or billing, appointment scheduling, medical claims processing, or administrative support within a medical office setting

Ability to obtain & maintain security clearance

Medical terminology, symbols, abbreviations

Security clearance (any level)

State or government work

Medical credentials or certification (helpful but not required)