Account Manager

Account Manager

Otis is growing and we are recruiting an Account Manager to cover the Anaheim, CA territory and reporting to the General Manager. The main goal of the role is to maintain a portfolio of customers through providing excellent customer service and account management with additional responsibility for selling incremental repair projects.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop your own sales strategy to achieve sales targets
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

• You have a business or technical degree or have completed training as a technician or technical business administrator, and preferred relevant prior work experience
• You have initial experience in the sale of technical service agreements requiring consultation
• You have a strong customer and service orientation, including excellent interpersonal skills
• You are characterized by a high level of commitment and reliability
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What's In It For Me / Benefits:

You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Benefits include:

• 401(k) plan that includes generous company match and a separate automatic retirement contribution
• Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
• Three weeks paid vacation and paid company holidays
• Paid sick leave - Employee assistance and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, such as legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits
• Adoption assistance
• Tuition reimbursement program
• Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

The salary range for this role is $60,000 - $95,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.