Project Services Coordinator

Project Services Coordinator

For more than four decades, California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. All our projects are 100% custom and built with the best products in the industry. We've helped transform spaces, enhanced homes, and allowed people to get more out of life.

Job Description

The purpose of this role is to manage multiple jobs simultaneously from beginning to end. The Project Services Coordinator will be responsible for managing the input and output of each job, from sold to install, and will ensure efficient workflows with minimal errors and optimal production. Pay rate: $23 - $26/hour Schedule: Monday - Friday 8am - 4:30pm

• Participates in corporate or national process improvement teams or councils, providing recommendations and modifications to operating policies and procedures, assist with training and implementation to attain greater profitability and efficiency in work
• Responsible for meeting the team's monthly revenue goals
• Most responsibilities are on the phone and on a computer
• Oversees the team's coordination of job for successful and profitable job execution, ensuring timelines are met.
• Recommend and work with CCO General Manager to develop and provide key performance indicator reports on a weekly, biweekly or monthly basis as determined by management
• Develop and maintain strong relationships with operations, internal departmental management and staff, national support teams and manufacturing leadership
• Ensure install readiness, track client's payments to perform project / job closeouts

Qualifications

• 2+ years of experience in the home renovations/improvement industry preferred
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
• Working knowledge of an Order Management System and Salesforce CRM
• Excellent time and project management abilities
• The ability to identify and resolve potential issues; diffusing difficult situations