Salesforce CPQ Administrator - Remote Eligible

Calabrio Salesforce Cpq Administrator

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

We're growing and seeking a Salesforce CPQ Administrator to support our expanding sales operations and digital transformation goals. As a Salesforce CPQ Administrator, you will be a key player in managing and optimizing Calabrio's Salesforce CPQ platform. You will partner with stakeholders across Sales, Finance, and IT to ensure our quoting and deal management processes are efficient, scalable, and aligned with business needs.

This role requires hands-on configuration expertise in Salesforce CPQ, solid understanding of Salesforce core functionality, and an eye for process improvement. Experience with DocuSign or similar document generation tools is a strong plus.

What You'll Be Doing:

• Maintain and enhance Salesforce CPQ configurations including product catalog, pricing rules, discounting structures, approval workflows, and quote templates
• Collaborate with Sales Operations, Finance, and IT to support quoting processes, troubleshoot issues, and deliver scalable solutions
• Ensure data integrity and consistency across CPQ and integrated systems
• Perform system testing, validation, and deployment of CPQ-related enhancements
• Assist in user training and create documentation for CPQ processes and updates
• Support DocuSign document generation processes and templates (experience preferred but not required)
• Identify opportunities for automation and improved UX within the CPQ workflow
• Provide day-to-day support for Salesforce CPQ users, acting as subject matter expert
• Partner with Salesforce developers and admins on broader platform enhancements and releases

We're Looking For:

• Strong understanding of CPQ components: Product Configuration, Pricing, Discount Schedules, Quote Templates, and Approvals
• Experience with Salesforce Lightning
• Ability to translate business needs into scalable technical solutions
• Strong communication and collaboration skills