Customer Service Intern - Seasonal (harrah's Atlantic City/ces)

Caesars Entertainment Internship

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $18.25 per hour.

How You Will Create the Extraordinary

Under the guidance of the manager the intern will work on a variety of tasks, projects and assignments that will teach the basics of the department. Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. Assist with daily tasks as assigned. Provides prompt and courteous service to all guests. Handles special projects for management as requested.

What You Will Need

High school diploma or equivalent. Must be a college student working towards a degree in a finance, business, marketing or hospitality-related field. Must have basic computer skills. Excellent customer service skills. Must be able to work in high volume/high demand environment. Must possess good communication and interpersonal skills. NJ CER LICENSE REQUIRED.

About Us

At Caesars Entertainment, Inc., our team members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its team members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our mission, vision and values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Job Info

Job Identification 81383. Job Category Students and Graduates (Intern). Job Schedule Full time. Locations Harrah's Atlantic City (On-site).