Cage / Player Services Rep – Tropicana Laughlin
Join the Caesars Entertainment Family
Why Harrah's & Tropicana Laughlin Are the Employer of Choice!
At Harrah's & Tropicana Laughlin, our Resort Operations Team plays a key role in creating a safe, welcoming, and memorable experience for every guest. As a Pool & Beach Attendant, you'll help maintain a secure and enjoyable environment at some of the most popular amenities on property. When you join our team, you're stepping into a company that values service, teamwork, and a people-first culture.
What Sets Us Apart
- Earn Your Bachelor's Degree for FREE through Caesars Entertainment & our university partners
- Student Loan Debt Assistance to help lighten your financial load
- A People First Culture where every team member is valued
- Affordable Medical, Dental & Vision Plans with flexible options
- 401(k) with Company Match to support your long-term financial goals
- Caesars Entertainment's Signature Family Style Service that makes our workplace feel like home
- Paid Time Off so you can recharge
- Exclusive Discounts on hotel stays, dining, entertainment, retail, and more
Must be at least 21 years of age
We're looking for a dependable, detail-oriented Cage/Player Services Rep to perform cashiering functions, support guest credit services, and assist with player enrollment. This role is essential to maintaining secure financial operations while delivering warm, helpful, Family-Style service.
What You'll Do
- Redeem guest chips and cash guest checks
- Operate the central credit computer and process credit card advances
- Assist with guest credit applications and approve credit within established limits
- Balance assigned bankroll accurately each shift
- Handle money exchanges with various departments
- Enroll new players, provide card usage instructions, and explain membership benefits
- Identify, sign up, track, and support players using the ACSC system
- Accurately input and maintain player records in the computer system
- Maintain inventory and usage control of promotional prizes and supplies
- Provide information and assistance to guests regarding all hotel and casino departments
- Adhere to all gaming regulations and company policies
- Maintain availability for scheduled shifts
- Deliver Caesars Entertainment's Family-Style Service at all times
What You Will Need
- High school diploma or equivalent
- Six months or more of related casino experience or equivalent training preferred
- Strong communication skills and the ability to read and write simple lists, memos, and business correspondence
- Excellent math skills (addition, subtraction, multiplication, division)
- Working knowledge of Microsoft Office products
- Familiarity with company policies, procedures, and safety regulations
Be Part of Something Legendary
If you're ready to bring your accuracy, professionalism, and guest-focused mindset to Harrah's & Tropicana Laughlin, we'd be proud to welcome you to the Caesars Entertainment family.