Administrative Support Specialist

Administrative Support Specialist – Special Projects

The Administrative Support Specialist – Special Projects provides high-level administrative and organizational support for cross-functional, high-priority, and time-sensitive initiatives. This role focuses on coordinating project activities, maintaining documentation, preparing reports, and ensuring smooth communication between teams. The Specialist plays a key role in keeping projects on track by managing logistics, organizing data and materials, and supporting project leads with day-to-day administrative needs. Strong attention to detail, adaptability, and excellent organizational skills are essential.

How You Will Create the Extraordinary

• Provide direct administrative support to project leads and department stakeholders.
• Organize, track, and maintain project documentation, files, and communication records.
• Prepare meeting agendas, presentations, status updates, and other project materials.
• Coordinate project schedules, deadlines, and action items across multiple teams.
• Assist with planning, scheduling, and supporting project-related meetings or milestones.

Data Entry & Project Documentation

• Accurately input, update, and maintain project-related information in spreadsheets, databases, and tracking systems.
• Verify documentation and data for accuracy, completeness, and consistency.
• Conduct routine audits of project files, logs, and data sources to ensure information is current and properly organized.
• Generate reports, summaries, dashboards, or logs based on project needs.

Cross-Functional Collaboration

• Serve as a communication point-of-contact for project-related documentation, data requests, and administrative tasks.
• Work closely with department leads, project managers, and administrative staff to ensure timelines and requirements are met.
• Communicate issues, delays, or discrepancies promptly and professionally.

Process & Workflow Support

• Recommend improvements to administrative processes, templates, and documentation workflows.
• Help set up or refine project tracking systems, shared folders, document templates, and reporting tools.
• Support onboarding and preparation for new special initiatives by organizing materials and establishing project frameworks.

Core Competencies

• Detail-Oriented: Ensures accuracy in documentation, scheduling, and data entry.
• Highly Organized: Manages multiple tasks, competing deadlines, and detailed project files.
• Professional Communication: Interacts effectively with cross-functional teams and leadership.
• Adaptable: Adjusts quickly to shifting project priorities and requirements.
• Problem Solver: Identifies issues in documentation or workflows and recommends practical solutions.

What You Will Need

• High school diploma or equivalent; associate degree preferred.
• Experience in administrative support, project coordination, or data entry.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to manage confidential information with professionalism.
• Strong organizational skills and attention to detail.
• Ability to support multiple projects simultaneously in a fast-paced environment
• GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
• PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Job Info

• Job Identification 80192
• Job Category Administrative Support
• Job Schedule Full time
• Locations The Row (On-site)