Store Operations Coordinator

Store Operations Coordinator

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently managing all aspects of the store's administration function. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.

Responsibilities include preparing points of sale ready for trading, processing and reporting the daily banking from the previous business day to the store management team, managing the collection of cash bags with any external cash collection companies, running daily reports and conducting investigations when needed, and performing daily safe checks and maintaining change levels. Additionally, you will handle administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks, create, update and maintain in store employee records on a weekly basis, and complete the correct paperwork and communicate effectively to ensure all contractual and personal changes are processed by HR in a timely manner.

You will also provide HR with complete and accurate documentation for new starters and leavers when needed, update on a weekly basis the store variance report, sent this report to payroll, and ensure that monthly payroll deadlines are met. Furthermore, raise purchase orders when necessary and complete any other administrative tasks as required by the Store Management team including such tasks as staff roster.

Personal profile requirements include excellent organizational skills and meticulous attention to detail, excellent communication skills both verbal and in writing, ability to work well in a team, ability to work in a busy team environment, flexible and adaptable to the needs of the business, passion for customer service, previous management experience, previous administration experience, previous cash handling experience, and previous experience with SAP desirable. Additionally, you should have an excellent understanding of all programs on Microsoft Office and a passion for technology and proven ability to embrace new technology.