Operations Associate

Operations Associate

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

Responsibilities

• Responsible for all aspects of inventory control including receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards
• Quality control on all products at all times and reporting any issues to store lead
• Support after sales process (alterations, repairs, personalization) to elevate the client experience
• Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

Personal Profile

• Excellent organizational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Intermediate computer skills in core Microsoft software
• Previous experience with SAP desirable
• Ability to work well in a team
• Ability to work in a busy team environment

Measures of Success

Efficiency of store administration

Expected base salary for the role will be between $21.00 and $23.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis depending on a number of factors, including, but not limited to, professional skills, knowledge, and experience. The compensation for this position also includes commission-earnings as a percentage of sales. The Company also offers free shares after one year of service, equivalent to 500GBP, pursuant to the terms of the share plan.

Burberry offers associates a comprehensive benefits package, which, depending on the associate's eligibility, includes: Medical, Vision, and Dental Insurance, Income Protection, Life and Accidental death & Dismemberment Insurance, Short-Term and Long-Term Disability, Flexible Spending Account and Commuter Benefits; Retirement Plan (401k) Traditional pre-tax and Roth contributions with an employer match of 100% up to the first 6% that employee contributes; paid time off, including 10 vacation days pro-rated from start date and increasing to 15 days in second year, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, and seasonal well-being days; Paid Parental Leave of up to 18 weeks; and all other benefits (such as leaves of absence) as required by applicable federal, state, and local law.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.