Lead Architect, Dental And Care Services

Lead Architect – Dental and Care Services

London, Staines or Manchester (Hybrid)

Permanent

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. With no shareholders, our customers are always our focus.

This role is central to that mission. As Lead Architect – Dental and Care Services, you'll help shape the technology vision for one of the most dynamic parts of our business. You'll be at the heart of our digital transformation, creating robust, scalable, and secure systems that support over 550 sites and growing. Your work will enable us to deliver exceptional experiences for customers and colleagues, while driving innovation and efficiency across our services.

Key Responsibilities

• Define and deliver the technical vision for Dental and Care Services, aligning with Bupa's strategy and North Star operating model.
• Develop strategic target architectures and roadmaps to support growth and integration.
• Drive patterns and frameworks that accelerate acquisitions, onboarding, and standardisation.
• Champion opportunities to consolidate systems and align with a common operating model.
• Collaborate with business and technical teams to execute architectural plans and resolve complex challenges.
• Communicate architectural decisions clearly and build consensus across stakeholders.
• Support solution-level escalations and operational problem resolution.

What We're Looking For

• Proven experience in Enterprise Architecture (7+ years), ideally in large, multi-site organisations.
• Strong understanding of modern architecture practices: microservices, API-led design, CI/CD, infrastructure as code, and cloud-native patterns.
• Experience creating architecture roadmaps and operational models for high-availability web and mobile systems.
• Familiarity with regulated environments (CQC) and M&A integration activities.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Knowledge of social care and dentistry is advantageous, but transferable skills from similar sectors are welcome.
• A consultative approach, balancing technical vision with business priorities.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Enhanced pension and life insurance
• Private medical insurance
• Access to our health and wellbeing services
• Discounts on Bupa products and services

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.