Senior Manager, Delivery – Customer Platforms (salesforce)

Senior Manager, Delivery – Customer Platform

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

We are seeking an experienced Senior Manager, Delivery – Customer Platform for our Technology team.

About the role

If you love bringing clarity to complexity and leading delivery at scale, this is a role where your experience will genuinely matter. As a Senior Manager, Delivery in our Customer Platform, you'll be at the heart of how Bunnings delivers meaningful customer outcomes across a large, integrated technology ecosystem - with Salesforce playing a central role. This is a senior leadership opportunity to shape how work gets done, lift delivery confidence and help teams thrive while tackling real, high‑impact challenges. Here, A million ways to make an impact isn't just a phrase - it's the day‑to‑day reality. You'll join a collaborative, values‑led environment where leaders are trusted to lead, teams are supported to grow and learning never stops. We're serious about building sustainable platforms and just as serious about inspiring you to give it a red-hot go.

What's involved

This role focuses on empowering teams and fostering an environment where exceptional delivery can thrive, rather than overseeing every detail. Together, we can create the right conditions for success! You'll have the opportunity to:

• Lead delivery across a broad Customer Platform portfolio, balancing new initiatives, continuous improvement and platform health
• Coach and develop a group of experienced leaders, helping them grow capability and confidence
• Partner closely with engineering, architecture, vendors and business stakeholders to align priorities and outcomes
• Bring clarity to planning, sequencing and trade‑offs across multiple squads and dependencies
• Shape pragmatic ways of working that blend agile thinking with strong delivery discipline
• Oversee funding, capacity, vendor partnerships and delivery governance in a way that supports long‑term sustainability
• Build delivery confidence by proactively managing risk, dependencies and operational readiness
• Drive clear return on investment from our platforms

About you

You're a calm, credible delivery leader who enjoys working at scale and navigating complexity. You know how to bring people with you, even when priorities compete and the path isn't always obvious. You value teamwork, transparency and continuous improvement and you're energised by developing others to do their best work. You'll be joining a supportive leadership team that values collaboration, open conversations and shared accountability. This is a place where different perspectives are welcomed, learning is encouraged and leaders are trusted to lead with authenticity.

What you'll need

To set you up for success, you'll bring:

• Senior delivery leadership experience across large portfolios with a mix of running and growing the platform.
• Strong experience delivering within complex technology environments
• A pragmatic understanding of agile, lean and structured delivery approaches
• Confidence managing scope, budgets, vendors, risks and dependencies at scale
• Experience coaching and developing delivery leaders and building high‑performing teams
• The ability to translate customer, commercial and platform priorities into clear delivery outcomes
• Experience communicating to executives and strategic leaders
• Ability to operate at a strategic level and in the detai l
• Experience with Salesforce is a must

Why join us?

You'll have the chance to work on platforms used by millions, influence how delivery works across the business and grow your leadership capability in a supportive, people‑first culture. Ready to join us? Apply now and help shape how we deliver for our customers and teams - today and into the future.

You'll be part of a workplace where you'll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au.

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you're ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.