Customer Service Team Member - Café

Join Us At Bunnings

Experience Bunnings from the other side of the counter! What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role: Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

What's involved:

• Provide warm and friendly service to every customer
• Be responsible for stock management, whilst ensuring a clean and tidy cafe environment
• Crafting quality coffee and food with care and consistency
• Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way
• Follow all Occupational Health and Safety guidelines to ensure a safe and welcoming cafe environment

Who we're looking for: We're looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader or department supervisor, and we are committed to giving you the skills and showing you the ropes throughout your journey. We would love to hear from you!

You'll need:

• A genuine passion for customer experience, positive attitude and strong work ethic
• Previous experience in hospitality, café or as a Barista is a plus
• Great communication and teamwork skills
• To act with integrity, be safe and do your best
• Availability to work flexible hours, including weekends

When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:

• Submit an application and complete an online chat interview
• If successful, next step includes an online video interview
• If you're a match, we'll invite you to an onsite meet and greet with our leaders

You'll be part of a workplace where you'll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.