V - Food Services Assistant

Job Title: Food Service Assistant

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

The role will provide support to residents of the Bridgehaven Program to assist them with meal preparation, serving, presentation and delivery of food and refreshments. The role will also contribute to menu planning to meet client needs and preferences and will assisting with cleaning & maintenance of food prep areas. Hours are negotiable between 9.00am to 3pm (Monday to Friday).

Key Responsibilities

• Assist with preparation of food in readiness for cooking and service.
• Assist with the presentation and distribution of meals and beverages.
• Preparation of food completed as per weekly menu plan and within allocated timelines.
• Standard of presentation and portion control is met.

Safe Practice & Environment

• Assist with cleaning and storage of equipment, utensils, crockery, cutlery, etc.
• Maintain safe and hygienic work practices
• Equipment cleaned and stored in accordance with standard operating instructions.
• Cleaning products, equipment and utensils are used in accordance with Salvation Army safety and operating instructions
• Hazards and defective equipment are reported in line with TSA standard reporting guidelines

Food Safety

• Ensure all food handling activities undertaken are in line with the Food Safety Legislation
• Completion of all documentation of cleaning tasks, food or equipment monitoring according to the requirements of individual work procedures.
• Ensure any food safety breach or issue of concern is reported to the Centre Manager.
• Infection control guidelines are maintained
• Food is handled and stored in accordance with food safety plan
• High standard of personal hygiene

Confidentiality

• Ensure that any personal, private or sensitive information obtained regarding a client remains confidential.
• Client confidentiality maintained at all times.

Qualifications and Skills (Desired/Required)

• Strong verbal and written communication skills
• Ability to provide a high standard of customer service
• Understanding of and commitment to safe work and hygiene practices.
• Safe food handling qualification

Capabilities and Personal Attributes

Manage Self: Shows personal motivation and commitment to completing work activities effectively; maintains own motivation when tasks become difficult; regulates own behaviour and responds appropriately in all circumstances.

Act Ethically and with Integrity: Acts consistent with TSA vision, mission and values; represents the organisation in an honest, ethical and professional way; is reliable and trustworthy.

Communicate Effectively: Listens to others when they are speaking and asks appropriate, respectful questions; speaks at the right pace and volume for varied audiences; clarifies own understanding.

Lead Safety and Wellbeing: Identifies and follows safe work practices; takes action to address hazards, near misses and incidents.

Background Check Requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:

• As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
• As this role involves dealing with vulnerable people and confidential information it requires a National Police Check.

Minimum 4hrs per day Monday – Friday, hours can be negotiated

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.