Cashier II Sales - Inside Sales

Cashier

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Purpose

Under direct supervision, greets incoming customers in a pleasant and professional manner. Processes payment of customer purchases at retail locations. Counts money to verify amounts and issues receipts for funds received using a cash register. Provides training and assistance to less experienced Cashiers.

Essential Duties and Responsibilities

Greets customers and receives payment; issues receipts, refunds, credits, or change due to customers; package customer purchases; thanks customers for their business.

Acknowledges incoming customers in a pleasant manner and provides product information, location, and general store knowledge. Directs customer to product pick-up point, if necessary.

Opens and closes-out till and accurately documents all transactions, makes accurate change, verifies credit cards and checks, and balances receipts.

Approves cash refunds or issues credit memorandums to customers for returned merchandise within company guidelines.

Processes rain checks by contacting customers when out-of-stock merchandise is received.

Provides prompt and efficient telephone service.

Keeps work area clean and neat.

Assists in pricing and stocking inventory, display preparation and maintenance, and maintains quality store presentation.

Participates in annual physical inventory activities.

Provides training and assistance to less experienced cashiers.

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Other duties may be assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Requirements

High school diploma or General Education Degree (GED) and two (2) years cashier or related experience; or equivalent combination of education and experience.

Competencies

• Strong customer service skills both face-to-face and telephone
• Good mathematical aptitude
• Good verbal and written communication skills
• Ability to be detailed oriented
• Ability to use tact and skill in dealing with other staff, management and vendors
• Working knowledge in the use of cash register

Work Environment / Physical Activity

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.