Business Services Associate

Business Services Associate

We are seeking a Business Services Associate to join our community committed to delivering outstanding service to our business office, residents, and associates. As a Business Services Associate you will play an important role in all supporting the needs of our business office in providing administrative assistance that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!

What you'll do:

• Accurately prepare and mail monthly resident statements.
• Ensure timely and courteous follow through on all resident, family members, and team member request and questions.
• Provide assistance in the preparation of Medicare and Medicare co-insurance claims.
• Post payments and maintain resident financial files and accounts receivable files.
• Timely and accurately prepare and verify daily deposits.
• Timely and accurately prepare or complete all resident census changes to billing system.
• Timely and accurately post charges to resident accounts in the billing system.
• Verify accuracy of entries to billing system.
• Accurately prepare vouchers and batch headers for accounts payable.
• Accurately enter accounts payable invoices and regional checks into computer system.
• Verify vouchers submitted by other personnel.
• Verify accuracy of check requests and prepare regional checks.
• Timely and accurately maintain regional check log.
• Audit vendor statements monthly.
• Accurately maintain petty cash funds and records for the Business Office, Activity Department, and the Resident Trust Fund.
• Maintain accurate files for accounts payable and regional checks using established record retention system.
• Create timely and accurate documentation; accurately prepare and proofread letters, memos, spreadsheets, and other correspondence as required.
• Timely and accurately prepare expense reports for Executive Director and Administrator.
• Perform administrative duties for Executive Director and Director of Business Services.
• Serve as Relief Receptionist as required.
• Open and process mail daily.
• Answer phones, take messages, and promptly respond to requests for information.
• Maintain compliance with all Buckner policies, procedures, and requirements. Maintain compliance with all state and federal laws and regulatory requirements.
• Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
• Attend and participate in staff meetings and training as required.
• Perform general office tasks as required.
• Perform special assignments, projects, and other duties as required.

What you'll bring:

• Requires understanding and ability to use simple arithmetic and grammar with accuracy. High School Diploma (or G.E.D.) required. Minimum 2 years prior related experience in providing administrative support with bookkeeping responsibilities preferred.
• Requires intermediate level experience with Microsoft products such as Microsoft Office, Excel, and PowerPoint.
• Requires basic understanding of bookkeeping principles.
• Requires proficient ability to speak, read, and write English.
• Requires ability to speak clearly and make self understood effectively in face to face interactions; articulate with accuracy to speak on the phone.
• Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise.
• Requires ability to understand and carry out detailed oral and written instructions.
• Requires ability to work under close supervision and exercise excellent professional judgment.
• Requires ability to maintain confidentiality.
• Requires fine attention to detail and ability to maintain a routine; organizational skills required.
• Requires ability to establish and maintain effective working relationships with the public, co-workers, and employees from other facilities. Interpersonal skills and ability to communicate effectively both orally and in writing are required.
• Must exhibit and maintain professional work habits, punctuality, grooming, dress, manner, language, and positive attitude and demeanor in interactions with residents, families, co-workers, and the community-at-large.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required; ability to use other office machinery including telephone, typewriter, copy machine, fax machine, postage machine, and adding machine.
• Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner's mission, vision, and values.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand, and sit, sometimes for prolonged periods of time.
• Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Retirement Services:

Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.