Desktop Support Tech

IT Desktop Support Technician II

Join our team as a day shift, full-time IT Desktop Support Technician II in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Health System includes six hospitals, 51 health care clinics, and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,400, including more than 263 health care providers.

Responsibilities

A Desktop Services Technician provides support and quality service to X staff by installing, inspecting, maintaining, troubleshooting, and repairing personal computers, peripherals, network printers, and other technology devices.

Qualifications

Job Requirements:

• 5+ years of progressive experience in a desktop support role.
• Familiar with MS applications
• Performs other duties as required to meet departmental and organizational objectives

Preferred Job Requirements:

• Experience in a Healthcare environment is a plus.
• Experience with Microsoft's SCCM (System Center Configuration Manager) is a plus.
• Experience with VDIs is a plus.
• Certifications (A+, MCP) a plus
• Basic support of application and database servers is a plus