Customer Service Coordinator / CSC General Surgery

General Surgery Customer Service Coordinator

Join our team as a day shift, full-time General Surgery Customer Service Coordinator (CSC) in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services.

Responsibilities

• Provide direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance
• Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations
• Adhere to policies, procedures and regulations to ensure compliance and patient safety

Qualifications

Job Requirements

• High School Diploma or GED equivalent
• One (1) year of previously related experience
• Medical Terminology.
• Knowledge of office procedures.
• Knowledge of insurance plans.

Preferred Job Requirements

• Associate's Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.